Showing posts with label lincoln center. Show all posts
Showing posts with label lincoln center. Show all posts

Friday, March 12, 2010

The Lincoln Center Website Sucks! Slow, Error prone and frustrating

I happened to read about the 12-hr long play that will be staged in July (to be directed by Peter Stein and to be staged in a warehouse in Governors Island) and is being organized by the Lincoln center. I decided i might as well buy the ticket now because the play (the demons) is going to be SOLD OUT!

But the Lincoln Center website SUCKS. I had to struggle with it - here is how

1. I found the page that describes the details of the play, 'The Demons'. On that page is a Link to 'Buy Tickets'. You click and the site croaks with this message (and mind you it took like 3-4 minutes to load this page and that too at like 12.45 am).




2. Okay, so i thought maybe i need to sign in and then it may allow me to buy the ticket. SO i did the mistake of registering. This is what happens - Upon clicking 'submit' the site goes caput ... some internal server error




3. So i try again - this time i told that a user with my email address has already been registered! And i thought step two had failed

4. Okay, so what was to be a 5 min thing has now stretched to 25-30 mins of frustration. Anyways, i move on and login using my email and password.
Great. i am able to do so.

5. So i go back to page about 'The Demons'. Cool. Works. And in excitement that finally i would be able to get the ticket i once again press the 'Buy tickets' link. And .... damn it - its still that same error



I give up - perhaps the center doesnt want these tickets to be sold till very late. And mind you the minimum price for a ticket is $175 (yes, $175 for the 12 hr play with lunch, dinner and a ferry ride to Governors Island). Now i am willing to pay that much i EXPECT better online experience.

Why cant these organizations get it. World class and world famous to performing arts but a website that SUCKS... big time. So much so that i am blogging about it at 3.41 am !!

Anyways, as for the play - its based on the book 'The Demons' by Dystoyvesky (i am sure that is not spelled correctly!)